For independent pilates studios

Run the studio.
Not the spreadsheet.

Bookings, waitlists, class packs and late cancels, handled. Clients book and pay online, and your instructors take the roll in the studio.

No card needed. We move your clients and timetable across for you.

Today in the studio

Wednesday morning

4 classes · 8 reformers
  • 6:00

    Reformer foundations

    Ava · 8 of 8 reformers

    3 on waitlist
  • 7:15

    Reformer flow

    Priya · 7 of 8 reformers

    1 first-timer
  • 9:30

    Reformer · pre-natal

    Ava · 5 of 8 reformers

    2 health notes
  • 12:00

    Private · Reformer 3

    Priya · session 9 of 10

    Pack ending
1 late cancel · spot filled from waitlistView roll

The admin that happens between classes

You opened a studio to teach. Somewhere along the way you also became the front desk, the bookkeeper and the person who answers DMs at 10pm.

5:50am · client

“Can I still get into the 6am?” The class is full, three people want the spot, and someone cancelled ten minutes ago.

Policy · late cancel

Your policy says 12 hours. Enforcing it means an awkward message every time.

Friday · your spreadsheet

Whose pack runs out this week? Credits, expiry dates and paused memberships, tracked by hand.

5:00pm · instructor

An instructor can’t teach tonight’s class, and you’re texting around for cover.

Built around how a pilates studio runs

Eight jobs Rundesk takes off your plate

Reformers

Book by reformer

Now: capping classes by hand and sorting out who gets which machine.

With Rundesk: clients book themselves into classes capped at the number of reformers you have, and can choose their machine if you want them to.

Waitlists

Waitlists that fill themselves

Now: messaging the waitlist when someone cancels, and the first to reply gets the spot.

With Rundesk: when someone cancels, the next person on the waitlist gets the spot and a message, without you lifting a finger.

Late cancels

Late cancels, enforced politely

Now: an awkward text every time someone cancels inside your window.

With Rundesk: set your cancellation window once. Clients see the rule before they cancel, and Rundesk applies the fee or forfeited credit for you.

Packs and memberships

Packs and memberships, tracked for you

Now: credits, expiry dates and paused memberships in a spreadsheet.

With Rundesk: class packs, unlimited and weekly-limit memberships, with credits, expiry dates and pauses tracked automatically.

Intro offers

Intro offers that convert

Now: first-timers who book once and are never heard from again.

With Rundesk: run a first-timer offer, then follow up automatically before it ends to turn new clients into members.

Health notes

Health notes before class

Now: paper questionnaires, and an instructor who finds out about an injury mid-class.

With Rundesk: new clients fill in your health questionnaire and waiver online. Instructors see injuries and pregnancies on the class list.

Privates and duets

Privates and duets, booked around your team

Now: one-on-ones arranged by text, with a session count on paper.

With Rundesk: one-on-one and duet sessions booked around each instructor’s availability.

Instructor pay

Instructor pay without the maths

Now: adding up who taught what from the timetable and memory.

With Rundesk: see who taught what and how many came, then export it for payroll.

One day in the studio, with Rundesk running the desk

You teach. Rundesk handles the bits in between.

  1. 6:00am

    Foundations is full. Three people are on the waitlist. A client cancels at 5:40, the next in line gets the spot and a message, and you hear nothing about it.

  2. 7:15am

    A first-timer. She booked your intro offer last night and filled in the health questionnaire and waiver online. Her instructor sees her note on the class list.

  3. 9:30am

    Pre-natal. Two clients with health notes, flagged on the roll before anyone steps on a reformer.

  4. 12:00pm

    Private session. The client’s pack shows one session left, and they’ve already been offered the next one.

  5. 5:00pm

    A late cancel. Someone cancels inside your 12-hour window. They saw the rule first, the credit is forfeited, and there’s no awkward message.

  6. 7:00pm

    Home. No front desk and no DMs. Spots refilled from the waitlist, and instructor pay is one export away.

See Rundesk in action

Intro offers

First-timers who turn into members

Offer new clients an intro deal, collect their waiver and health notes online, and follow up automatically before it ends.

  • First-timer offersRun an intro offer for new clients, priced the way you want.
  • Automatic follow-upA nudge goes out before the offer ends, to turn new clients into members.
  • Waiver and health formCompleted online before their first class, not on a clipboard at the door.
  • Notes on the class listInstructors see injuries and pregnancies before the class starts.

Switching is our job, not yours

Whether you’re on spreadsheets or another booking system, a real person moves you across.

  1. 1

    Send us what you have

    A spreadsheet, an export from Mindbody or your current system, or a photo of your timetable.

  2. 2

    We set it up with you

    Timetable, reformers, instructors, clients, packs and memberships, checked with you on a call.

  3. 3

    Clients get one link

    They confirm their details and payment method. Your trial starts the day you go live.

One price. Every instructor, every client.

No per-client fees and no cut of your class fees. About what you’d pay a part-time admin for an hour and a half.

$49a month, or $44 a month billed yearly
  • Unlimited instructors, clients, classes and bookings
  • Client booking pages in English, Korean and Chinese
  • Email included; SMS 10c a message
  • We move your clients, timetable, packs and memberships across

No card needed to start.

Questions studio owners ask

I already use Mindbody or another system. Can I switch?

Yes. We move your clients, timetable, packs and memberships across for you, so you don't start from scratch.

Do my clients need to download an app?

No. Clients book, cancel and join waitlists from a link on their phone.

Can clients choose their reformer?

Yes, if you want them to. Classes are capped at the number of reformers you have.

Will you take a percentage of my class fees?

No. Rundesk is a flat monthly price. Card payments go through Stripe at Stripe's standard rates.

Is the free trial a commitment?

No. No card is needed to start, and we set it up with your own timetable and clients.

Spend your evenings off the front desk.

Try Rundesk free for 28 days. We’ll set it up with your own timetable and clients.